77hbaje Privacy Policy

When you register for a 77hbaje account, use the platform's gaming or betting features, or contact the customer support team, 77hbaje collects personal data in the categories described below. We collect this data directly from you, automatically through your use of the platform, and in some cases from third-party service providers who assist in identity verification or payment processing.

1.1 Registration and Identity Data

When you create a 77hbaje player account, we collect the following information:

• Full legal name (as it appears on your government-issued identification document)
• Date of birth (used to verify that you meet the 18+ age requirement)
• Bangladesh National ID (NID) card number or valid passport number
• Residential address in Bangladesh
• A valid email address for account communications
• A Bangladesh mobile phone number for SMS verification and account security
• A username and password (passwords are stored in hashed form and are never readable by 77hbaje staff)

1.2 KYC Verification Documents

Prior to approving your first withdrawal, 77hbaje requires KYC (Know Your Customer) identity verification. This may involve the collection of scanned or photographed copies of:

• Your Bangladesh NID card (front and back) or valid passport biographical page
• A recent selfie photograph for facial comparison purposes
• Proof of address documentation (e.g., a recent utility bill or bank statement issued within 90 days)
• In higher-risk cases, documentation evidencing the source of funds used for deposits

All KYC documents are stored securely and accessed only by authorised 77hbaje compliance staff. They are not shared with third parties except where required by law or where a regulated identity verification service provider is used under a data processing agreement.

1.3 Financial and Payment Data

When you make a deposit or request a withdrawal, 77hbaje collects transaction-level data including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, USDT, or Bitcoin), transaction amounts in BDT, transaction reference numbers, and timestamps. 77hbaje does not store full card numbers or mobile banking PINs — payment credentials are handled directly by the respective payment processors under their own security standards.

1.4 Technical and Usage Data

77hbaje automatically collects certain technical data when you access the platform, including your IP address, device type and operating system, browser type and version, session duration, pages visited, games played, bet amounts and outcomes, and the referring URL. This data is used to maintain platform security, detect fraud, improve the user experience, and comply with responsible gaming obligations.

77hbaje uses the personal data we collect for the following specific and lawful purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected without first obtaining your consent or being required to do so by applicable law.

2.1 Account Operation and Service Delivery

The primary use of your personal data is to create and maintain your 77hbaje player account, process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods, deliver your chosen gaming and sports betting services, and communicate with you about your account status, transaction confirmations, and platform updates. Without this data, we are unable to provide the 77hbaje service to you.

2.2 Identity Verification and Fraud Prevention

77hbaje uses identity data and KYC documents to verify that all players are genuine adults aged 18 or above, to confirm that each player holds only one account, and to detect and prevent fraudulent activity including identity theft, payment fraud, and bonus abuse. Technical data such as IP addresses and device fingerprints are analysed alongside account activity patterns to flag suspicious behaviour for review by the 77hbaje compliance team.

2.3 Responsible Gaming Monitoring

Usage data — including your session frequency, session duration, bet sizes, and deposit patterns — is monitored by the 77hbaje responsible gaming system to identify early indicators of problem gambling behaviour. Where such indicators are identified, the platform may automatically trigger responsible gaming prompts, deposit limit reviews, or proactive outreach from the customer support team. This processing is in the interest of player welfare and is a core obligation of any responsible gaming platform operating in the Bangladesh market.

2.4 Legal and Regulatory Compliance

77hbaje retains and processes certain categories of personal data — particularly financial transaction records and KYC documentation — to comply with anti-money-laundering (AML) obligations and other applicable legal requirements. Compliance-related data processing is mandatory and cannot be opted out of. Where 77hbaje is required to disclose player data to a competent legal authority in response to a lawful order, we will do so and will notify the affected player to the extent permitted by law.

2.5 Platform Improvement and Analytics

Aggregated, anonymised usage data is used to analyse platform performance, identify popular games and features, and inform decisions about future platform development. This analytics processing uses data in a form that does not identify individual players and does not involve sharing identifiable information with third parties.

77hbaje does not sell, rent, or commercially transfer your personal data to any third party. Data sharing is limited to the specific, necessary circumstances described in this section, and in each case the recipient is bound by contractual and legal obligations to handle your data appropriately.

3.1 Payment Processors

To process your deposits and withdrawals, 77hbaje shares the minimum necessary transaction data with your chosen payment provider — for example, bKash, Nagad, Rocket, Upay, Visa, or Mastercard. Each payment provider operates under its own privacy policy and security standards. 77hbaje does not store sensitive payment credentials (such as full card numbers or mobile banking PINs) on its own servers.

3.2 Identity Verification Providers

77hbaje may use regulated third-party identity verification services to assist with KYC document review and age verification. These providers act as data processors under a formal data processing agreement and are permitted to use your KYC documents solely for the purpose of verifying your identity on behalf of 77hbaje. They are not permitted to retain, sell, or use your data for any other purpose.

3.3 Game Technology Providers

The games available on the 77hbaje platform are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe, among others. These providers may receive limited technical data (such as a pseudonymous player identifier and session token) as part of the game delivery process. They do not receive your full identity or financial data. Each provider operates under its own data processing arrangements with 77hbaje.

3.4 Legal Authorities

Where 77hbaje receives a lawful order, subpoena, or regulatory request requiring the disclosure of player data, we are legally obligated to comply. In such cases, 77hbaje will disclose only the data specifically required by the order and will take all reasonable steps to notify the affected player, unless prohibited from doing so by the terms of the order itself.

The 77hbaje platform uses cookies and similar browser-based tracking technologies to ensure the site functions correctly, to maintain your login session securely, and to understand how the platform is used. This section explains the types of cookies we use and how you can manage them.

4.1 Essential Cookies

Essential cookies are required for the 77hbaje platform to operate. They maintain your authenticated login session, store your language and display preferences, and ensure that the platform's security features function correctly. Essential cookies cannot be disabled without breaking core platform functionality. They do not collect data for advertising purposes and are never shared with third parties.

4.2 Analytics Cookies

77hbaje uses first-party analytics cookies to collect anonymised data about how players navigate and use the platform — for example, which pages are visited most frequently, which games are loaded most often, and where players drop off during the registration flow. This data is used exclusively to improve the platform experience and is never linked to individual player identities.

4.3 Security Cookies

Certain cookies are set specifically to support the platform's fraud detection and account security systems. These cookies store a persistent device identifier that helps 77hbaje recognise trusted devices and flag suspicious login attempts from unrecognised devices or locations. This processing is in the direct security interest of the player and the platform.

4.4 Managing Cookies

You may manage or delete cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies, clear all cookies on browser close, or view and delete individual cookies by domain. Please note that disabling essential cookies will affect your ability to log in to and use the 77hbaje platform. For instructions specific to your browser, refer to its built-in help documentation.

5.1 Security Measures

77hbaje implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include TLS/SSL encryption for all data in transit, AES-256 encryption for sensitive data at rest, bcrypt hashing of all account passwords, two-factor authentication options for player accounts, role-based access controls limiting staff access to player data on a strict need-to-know basis, and regular security audits of platform infrastructure.

While 77hbaje takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. Players are reminded of their own responsibility to maintain the confidentiality of their login credentials and to enable two-factor authentication on their accounts for an additional layer of protection.

5.2 Data Retention Periods

77hbaje retains your personal data for as long as your account is active. If you close your account, we retain certain categories of data for a defined post-closure period as required by applicable legal and regulatory obligations:

• KYC identity documents: Retained for a minimum of 5 years following account closure, in line with standard AML record-keeping requirements.
• Financial transaction records: Retained for a minimum of 5 years following the transaction date for AML compliance purposes.
• Account registration data: Retained for 2 years following account closure, after which it is securely deleted or anonymised.
• Support correspondence: Retained for 3 years following the last interaction, to allow resolution of any follow-up disputes.
• Technical and usage logs: Retained for a rolling 12-month period, then deleted.

Once the applicable retention period expires, your data is permanently and securely deleted from 77hbaje's systems. Where data is anonymised rather than deleted, it is held in a form that cannot be linked back to you as an individual.

5.3 Data Breach Response

In the event of a security incident that compromises the confidentiality, integrity, or availability of your personal data, 77hbaje will take immediate steps to contain the breach, assess the scope of the incident, and implement corrective measures. Affected players will be notified via their registered email address within a reasonable period following the platform's discovery of the breach, along with guidance on any protective steps they should take.

As a registered player on the 77hbaje platform, you hold the following rights in relation to your personal data. To exercise any of these rights, contact the 77hbaje support team at [email protected] with your registered email address and a description of your request. All requests are processed free of charge within a reasonable timeframe.

6.1 Right of Access

You have the right to request a copy of the personal data that 77hbaje holds about you, including the categories of data held, the purposes for which it is processed, and the recipients with whom it has been shared. We will provide this information in a clear, readable format.

6.2 Right to Correction

If any of the personal data held by 77hbaje is inaccurate or incomplete, you have the right to request that it be corrected. Some corrections — particularly changes to the name or date of birth on file — may require supporting documentation to be submitted for verification before the change is applied.

6.3 Right to Deletion

You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where consent is the legal basis for processing), or where the processing is unlawful. Please note that deletion requests cannot be fulfilled for data that 77hbaje is legally required to retain under AML or other applicable obligations. In such cases, we will explain what data must be retained and why.

6.4 Right to Data Portability

Where technically feasible, you have the right to request that your personal data be provided to you in a structured, commonly used, machine-readable format (such as CSV or JSON), allowing you to transfer it to another service provider if you choose.

6.5 Right to Withdraw Consent

Where 77hbaje processes your personal data on the basis of your consent — for example, for the purpose of sending you marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. To opt out of marketing emails, contact [email protected] or use the unsubscribe link included in any marketing email.

The 77hbaje platform is strictly intended for adults aged 18 and above. 77hbaje does not knowingly collect personal data from any person under the age of 18. Our registration process includes an age declaration step, and all accounts are subject to KYC age verification prior to the processing of any withdrawal.

If 77hbaje becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, all associated personal data will be securely deleted (except where retention is required by law), and any funds held in the account will be returned to the originating payment source where technically possible.

Parents and guardians who believe that a minor in their household may have accessed or registered on the 77hbaje platform are encouraged to contact the support team immediately at [email protected]. 77hbaje will investigate the matter as a priority and take appropriate action. We also recommend that parents and guardians use parental control software to prevent minors from accessing online gaming platforms.

77hbaje reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates to platform features, changes in applicable law or regulatory guidance, or improvements to our data handling practices. The effective date at the top of this page will be updated to reflect the date of the most recent revision.

For material changes — those that significantly affect how your personal data is collected, used, or shared — 77hbaje will provide advance notice to registered players via the email address associated with their account. For minor, non-material changes, the updated policy will be published on this page without separate notification.

Your continued use of the 77hbaje platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change to this policy, you should cease using the platform and contact the support team to request account closure.

This Privacy Policy was last reviewed and updated with effect from 1 January 2026. For any questions about this policy or your personal data, contact the 77hbaje support team at [email protected].